Postage is available for all Eve By Nature orders within Australia. Should you reside overseas please contact us via email and we can discuss a suitable shipping arrangement for your order.
Shipping rates for post within Australia are:
Small satchel – up to 500 grams (standard mail) = $8.25
Medium satchel – up to 3kg (standard mail) = $13.40
Large satchel – up to 5kg (standard mail) = $17.10
Small satchel – up to 500 grams (standard mail) = $10.55
Medium satchel – up to 3kg (standard mail) = $14.80
Large satchel – up to 5kg (standard mail) = $24.15
For international orders price is available upon request. Your goods are sent via Australia Post international mail same day or next business day. Shipping times vary based on location.
Returns and exchanges
If you are unhappy with your purchase please advise us in writing and include the order number and the reasons why you are dissatisfied with your item. Ideally, please let us know within 5 days of receiving the item so that we can discuss your concerns with you.
Please return your item to:
Eve by Nature
29 Appel Street
Canungra QLD 4275
In the circumstance where the item you receive is faulty or not what you ordered, you are entitled to a refund or exchange. Please allow up to 5 business days for the refund to be processed.
Before returning your items, please contact Eve By Nature directly via email firstname.lastname@example.org to discuss your return or exchange so we can arrange postage and order exchange.